Lowry Advanced Dentistry

I visited them for tooth pain 3 months ago. They assessed what needed to be done and told me they would submit it to insurance and call me back when it was approved to set up an appointment. A month amd a half passed and I called them back to see what was happening. The lady on the phone didnt really seem to know anything, I had to explain the procedure they mentioned before since it seemed tbey lost the record. so I asked if there was anyone else I could call for insurance to speed the process up. She said no and found a way to end the conversation assuring me it wouldn't be much longer. A week later I get an approval notice for the work however at the top it did have the date it was submitted which was the week before when I called. I called to set an appointment but the soonest they had was about a month out. They never apologized or took responsibility for completely forgetting about submitting approval to insurance and then still set my date a month out and mind you i was in pain this entire time with a chipped tooth. Well I called around and found a dentist with good reviews that got me in the next day and had the work approved and done a week later. I just canceled my appointment with them today and they seemed unconcerned about it all. Wouldn't recommend, they seem disorganized and like they don't really care about your business. Or at least the reception doesn't the dentist was good thats why they get 2 stars even though they forgot about me and my painful tooth lol.

I’ve been coming her for many years. From the combination of dentists refusing to examine my teeth twice in one year because “I’m young and healthy,” to dentists and hygienists rushing through my cleaning, to not being told that in fact a dentist would not do my filling, but the hygienists would, to having that filling be done twice because of sensitivity issues and having the dentist say he is “confident” he could fix it himself a third time, to having to pay a copay because they refused to bill my insurance first and had my pay out of pocket “in case” my insurance didn’t pay 100%, which they do, and didn’t offer to bill my insurance before treatments until I voiced me switching to a different dentist. Would not recommend

I’ve been to many dentists over the years, and most immediately pushed for the most extreme measures. Dr Torrance was the first who actually took the time to think everything through and treated me as an individual with a mouth—not just a mouth. He created a thoughtful, very affordable treatment plan and made sure I understood why each recommendation was being made. I left feeling educated, respected, and genuinely relieved. I’m so excited to have found such a wonderful dentist.

My appointment went well today. Dr. Torrance was gracious, attentive, listen to my needs and as a result was able restore my smile today. He was thorough and explained the procedures that I would be having at this visit. He was professional and made me feel important. I felt comfortable and didn't feel rushed during my appointment. I highly recommend Lowry Advanced Dentistry. Thank you so much Dr. Torrance and staff.

My first visit to Lowry Dentistry was outstanding! They were so thorough ahead of my appointment in confirming my insurance and getting my documents from my previous dentist, then got me in and out in about an hour for my first appointment. I have sensitive teeth and the X-rays and cleaning was the least painful I’ve ever had at a dentist and everyone I interacted with was kind and clear about what they were doing! I would highly recommend this office for anyone looking for a great experience.